Patient Portal </noscript><iframe class="lazy" src="" data-src="https://portal.kareo.com/" width="100%" height="615" frameborder="0" scrolling="yes" allowfullscreen="allowfullscreen"> Features Available Through the Patient Portal Through our patient portal, you have access to several key features designed to make managing your child’s healthcare simple and convenient: View Medical SOME Records: Access sections of your child’s health records whenever you need them. Request Prescription Refills: Easily request refills for your child’s medications online. Non-Urgent Advice: Send messages to clinicians for non-urgent medical advice, ensuring your questions are addressed efficiently. These tools help you stay informed and connected with your child’s healthcare providers, all from the comfort of your home. How to Enroll in the Patient Portal Enrolling in the patient portal is a straightforward process designed to keep your personal health information secure and easily accessible. Here’s how you can get started: 1. Accept the Invitation In-Person Requests: During your next visit, ask the patient care representative to send an invitation to your personal email address. Remote Requests: If you don’t plan to visit the office soon, simply call us and request an email invitation. 2. Follow the Secure Link Once you receive the email invitation, click on the secure link provided. Here are the steps to complete your enrollment: Create Credentials: Follow the instructions to create a unique username and password. Enter Information: For Parents: Enter your name and demographic details to authenticate your identity on your child’s behalf. For Patients 18 or Older: Enter your own information. Multiple Accounts: If you have more than one child, you’ll be able to view all their records under a single parent account. 3. Troubleshoot Common Issues If you encounter any issues, here’s what to do: No Invitation Received: Call our office to confirm we have the correct email on file. Account Creation Issues: Verify that the information you enter matches what’s in our records. Small discrepancies like using “Will” instead of “William” or “O’Neill” instead of “O-Neill” can cause errors. For example, if your child’s record lists the father as “William,” entering “Will” may produce an “account not found” error. After ensuring all details are correct, we can resend the invitation. Need Help? To book an appointment online, follow these simple steps: Visit Our Website: First, navigate to our homepage. Find the Appointment Section: Look for the ‘BOOK’ tab or button, usually located in the main menu or homepage. Select a Service: Choose the type of appointment you need from the provided options. Choose a Time Slot: Browse through the available dates and times, and select the one that fits your schedule. Complete the Form: Fill in the required information, such as your name, contact details, and any relevant medical information. Confirm Your Appointment: Review all the details and click ‘Submit’ to finalize your appointment. You’ll receive a confirmation email or SMS shortly thereafter. For further assistance, don’t hesitate to call our office. Our staff is here to ensure you have smooth access to your patient portal.
